The Little Dream Company Ltd agrees that in line with Government guidance business activities should only take place where we can establish social distancing, safe systems of work, and suitable protection measures for customers/staff and good disinfecting procedures for equipment.
All Payments must be made electronically in order to comply with the non-contact guidance that is currently advised.
Bell Tent Hire can only take place where equipment is hired in an enclosed and private back garden area with no access to public spaces. Teepee hire is only to be used in one room within the household and should not be moved between rooms after installation.
Use of the hire equipment must be for the householder and those living within the household only. Customers must not allow, under any circumstances, persons who are not from their own household to use the equipment. Where customers are found in breach of this, The Little Dream Company Ltd reserve the right to immediately arrange collection of the equipment.
We are currently unable to hire for social gatherings and for use outside of immediate family.
Cross contamination between households will be eliminated by introducing a rest period of 3 days/72 hours between hire and additional cleaning before and after use.
Adequate PPE, namely gloves and a mask, will be worn on delivery and collection by staff from The Little Dream Company Ltd.
Equipment will be thoroughly cleaned /disinfected before it can be rehired. (additional notes on cleaning are available in Method statement and our risk assessment)
Soft furnishings that cannot be washed at 60 degrees will not be included in the packages. Duvet covers, sheets, mattress protectors and pillowcases for sleepovers for the hirer to use, will be washed and placed in a fastened bag 72hrs prior to delivery. Customers must supply their own duvets/pillows.
All duvet covers, sheets, pillowcases and mattress protectors must be stripped by the customer and placed in a fastened bin bag ready for collection.
The client must notify The Little Dream Company Ltd in advance of delivery if there are any members of the household who have tested positive for Covid 19 or are presenting with symptoms in the run up to hire or during hire. The Little Dream Company Ltd will also notify the hirer if at any point any members of our household become unwell with any symptoms of Covid 19 and reserve the right to cancel the hire if this situation arises. This policy is in addition to the standard risk assessment and terms of hire which must be agreed to prior to hire.